SCA, Premier Childcare Agency

Our History

SCA is managed by a team of Early Years Professionals with over 38 years of experience in childcare, which includes managing a large childminding setting. Suffolk Childcare Agency, known as SCA, was established in Suffolk in 2016 and has now expanded to cover a large area of the country.

Our Values

We are dedicated to providing comprehensive, efficient and valuable support to these childminders to enable them to offer the best possible childcare for children and their families. For us, this is exceptional pastoral care that promotes the wellbeing and personal development of children, alongside a high quality education which builds on children’s abilities, targets next steps and prepares them for their eventual move to school.

Meet the team

Claire Chapman

CEO

Claire has been a registered childminder for over 20 years. She is a working mother of four, a grandmother, has BA Honours in Early Years and qualifications in Accountancy and Management.

Recognising the need for higher quality, more regulated and better supported childminding settings across the UK, Claire started SCA. Her vision is to ensure better care, experiences and education for children and their families by creating a network of excellent childminders who are trained to enable all children to achieve their fullest potential in a safe and supportive environment.

Skills

Collaborative worker, good communicator, great listener, trustworthy

Interests

Walking, weekends away, family time, cycling

Linda 

Business Advisor

Linda has worked with SCA from the beginning as a business advisor.  She has many years experience in the childcare sector having worked as a Health and Children’s Centre Manager for the local authority and has achieved the NPQICL (National Professional Qualification of Integrated Centre Leadership). 

Skills

- The ability to motivate and build a rapport with people
- Strong communication, observational and listening skills

Interests

Gardening, family time, walking

Sally

Communications and Business Advisor

With over 20 years in business, Sally’s experience is diverse. She has worked in public, private and third sector organisations in a variety of different roles, but her passion lies in strategic communications.

Due to her wide ranging skill set, Sally is able to advise us on a whole variety of issues. She has been with us from the start and helped to set up policies and procedures, forged partnerships, as well as working on the branding and website.

Skills

strong verbal communication skills for articulating ideas to clients good understanding of business functions

Interests

Traveling, being outdoors, family time

Michelle

Operations Manager 

Michelle has worked in childcare since 2005 as a qualified early years teacher. 
Michelle is an expert in all matters to do with childcare funding and tax free childcare and can help both childminders and parents navigate this complex system!

Michelle loves a challenge and is always happy to help – ask her any question no matter how big or small!

Michelle works closely with all staff and day to day runnings within the office, and prides herself on her open door policy. she will always go above and beyond to help staff and childminders and is happy to do so. 

Skills

being a good listener, supportive and positive

Interests

Reading, walking, being outdoors

Donna

Administrator 

Donna loves to support other childminders at SCA and help them develop their skills and qualifications in early years and is very happy to pass on her experiences to others.Donna has been working in childcare since 2006 as a qualified childminder. Having lots of experience of working with babies and young children, Donna can support childminders with fun activities that target all areas of learning. Donna works closely with childminders throughout the regestering process. 

Skills

friendly, teamplayer Taking initiative

Interests

time with family and friends,

Tracey

Agency Manager

"Tracey is a experienced childminder and has been working with children since 2008. Tracey enjoys her childminding job and loves to support others. She likes to spend most of her time outdoors with children at her allotment. The children she cares for have regular outings to explore the woods or the beach and have an enriching experience of life and nature.

Tracey loves her role as an Agency Manager where she feels she can advise and mentor others, as well as grow herself."

Skills

experienced in SEND, good listener, creative and active

Interests

being outdoors, forest school learning,

Laura

Graphic Designer

With nearly ten years of experience as a Graphic Designer across various industries, Laura applies logic and visual prompts to help turn SCA's complex visions into digestible content.

As a mother of a toddler and previous roles in childcare, she is well placed to support a business that aims to provide the best possible education and experience for babies and young children.

Skills

Graphic Designer, Web Designer, Web Developer, French speaker

Interests

Yoga, Swimming, Knitting, Reading, Walks

Sarah 

Applications Team Manager 

Sarah is a passionate and hard working part of the team.  She has extensive experience in childcare, being a mum of 3 children, registered foster carer and registered childminder she has also worked closely supporting children with additioanl needs by providing rest bite. she is creative, supportive, child centred practitioner. She prides herself on carefully planning day to day runnings within the office to ensure childminders a smooth transistion to their childminding business.

Skills

Creative, Sign language, Active / energetic Supportive and positive

Interests

Learning new things, Outdoors, Walking, Arts and crafts, Music

Billie-Marie

Office Co-Ordinator

Billie-Marie is young and enthusiastic, she is extremely organised and hard working. Billie-Marie prides herself on her ability to delegate and support tasks and meeting deadlines. Billie-Marie's work ethics partnered with her passion and drive enables her to be a strong part of the runnings within the SCA office. 

Skills

being organised, supportive and positve, and a good listener

Interests

spending time with family, learning new things music

Sandra 

Administration

Sandra is a skilled and organised member of the SCA  team, together with her knowlegde and caring nature she works hard to support the smooth runnings within the office.  Sandra is welcoming and works closely with the team to ensure Childminders are reguarly updated and familar with their progress. 

Skills

Admin experence, being organised, caring, good listener, diligent, hard working and commited. 

Interests

Shopping, spending time with family, helping people & Arts and Crafts 

Carly 

Application Team

Carly is passionate about her role at SCA and works closely with childminders to ensure they recieve a smooth transisition and knows the stages of application. Carly has a keen eye for detail and works hard within the office to keep staff updated. She is a very kind and caring  person this resonates within her work.  

Skills

Kind and Caring, Good Communicator, Thorough,  Organised,  Hard working, 

Interests

Spending time with Freinds and Family

Leigh-Anne

Application Team

Leigh-Anne is knowlegdeable within the EYFS, she is a hard working part of the SCA team. Leigh-Anne has many years experence working with children including children with additional needs, she is passionate about the sector. Leigh-anne enjoys her role at SCA and works hard to ensure she works closely with the registering childminders.   

Skills

Quick Learner, willingness to try new things, Passionate, caring, knows Makaton,
understands SEND

Interests

listening to music, baking, and spending time with family. 
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SCA is Regulated by OFSTED
COMPANY NO. 10198664